Description
We spend so much time at work, can we use Design Thinking to make it better?Large enterprises, both public and private, are working to become more Agile and User-Centered. It is common, however, for them to have confusion around what these practices should look like and how to best implement them. Legacy hierarchical business processes conflict with less hierarchical modern software design and development processes, making it difficult for Agile UX teams to live up to their potential.
How can an enterprise approach this organizational incongruity? The best approach is to use a User Centered Design (UCD) mindset to improve their UX Design Process. By tasking designers to design their own design process, they can apply their skills where they have the most leverage - within their own team! A well articulated design process allows you to:
Build shared understanding with your stakeholders about how you work, and
Develop an Employee Experience (EX) Design strategy to enable future process improvements across your enterprise.
